I cannot create a directory with document service


#1

I am trying to create a new folder and the makedirs API is not creating it neither raising any error.
This was working in the past and I have admin privileges in that project.

Could you help me, please?
Armando


#2

I created a test collab to reproduce the problem

https://collab.humanbrainproject.eu/#/collab/594/nav/14957


#3

Hi Armando, I have to contact the Unicore support because we get a 400 error from them.
Meanwhile, can you try to create a folder in your home directory ("/HPC-CSCSVIZ/romani-Home/" I suppose)?


#4

Same problem:
OSError: Path does not exist: /HPC-CSCSVIZ/romani-Home/test


#5

Using the app here, I was able to create a folder in my home directory but not under proj42.


#6

Hello Armando,
I manage UNICORE for the Viz Cluster and BG/Q.
I am monitoring the logs, could you try again?
Thanks,
Cristian


#7

Hello Cristian,

unfortunately the problem persists:
OSError: Path does not exist: /HPC-CSCSVIZ/default_storage/project/proj42/CircuitRelease/mvd3/2016-12-13/circuit.mvd3​

Cheers,
Armando


#8

Ok, in the logs I can only see an authentication error “invalid user name, credential or external authentication failed”, which is weird because you are defined.
Could you tell me if you:

  1. get the same error on any API call

  2. get the error only on a specific directory

  3. can get some files rather than others

  4. can isolate is the problem is specific to an operation (i.e. create a dir)
    Thanks,

    Cristian


#9

I managed to reproduce the error.
I cannot create a directory under proj42, but I can do it in my home.
Uploading a file into proj42 does not work either.

Cristian


#10

ok, good! Let me know
Should I still need to answer the questions above?

Armando


#11

No, no need any more thanks. I seem to experience the same issues with mine. By the way, have you tried to create the directory with curl?
Cristian


#12

I can try… How can I do that?


#13

Any news?

Cheers,
Armando


#14

This topic seems to be a bit old. I’m just checking in to make sure it’s resolved now.


#15

Indeed, I have not retried again since this is not a feature I need anymore.
Armando