[SOLVED] Errors after update 3.0.5


#1

Dear NRP,

After the 3.0.5 update, the Online Platform is not available (there is a login for the local version) and in the local version there are some errors: 1) Time counter, near record button, doesn’t show the time. 2) The log console doesn’t show the clientLogger.info(string) message. 3) The SpikeTrain monitor doesn’t show any spikes.
Thank you.

Best Regards,

Simone.


#2

Dear Simone,

Thanks for your report. We working to restore the online platform.

About the local install, if you have updated your source installation to 3.0.5 please install the following packages with apt:

sudo apt install python-autobahn python-twisted-core python-pil python-backports.ssl-match-hostname python-tornado python-bson

We are sorry for the inconvenience.

Regards,

Ugo


#3

Dear Ugo,

Thank you, I resolved my problems with the local platform.
Regards,

Simone.


#4

Dear Simone,

I’m writing you here in case the ticketing system has not sent an email with my comment to your issue.

The platform is back online, your experiment should work as expected.

Regards,

Ugo


#5

Dear Ugo,

My experiments in the local platform now works correctly.
Thank you for the help.

Best Regards,

Simone.